First, the site was extremely straight forward and easy to use. I was provided timely response to bookings. Having the option of your driver's language was very beneficial! He provided great local information and advice for safety. During the trip also provided history of the city and areas. The flat rate is nice! Driver waited with my sign as promised. I will use your service again!
Houston, Texas, USA
My first trip to Ukraine was May 10th, 2015. I speak a little Russian, was a bit nervous and did not know what to expect. I read the reviews for HappyGoTaxi, contacted them and they replied quickly. I asked to be picked me up at the Boryspil Airport. My connecting flight changed and I was scheduled to get there about eight hours later, a little after midnight. I was worried about trying to reschedule my taxi. I sent an email from Amsterdam and got a prompt reply. I gave them my flight number and arrival time. They said my driver would be there with a sign with my name. After a long, tiresome flight, just the other side of customs, it was great to see a sign with my name as promised. The driver was professional, spoke perfect English, took me to my hotel and waited to make sure I got checked in.
I then traveled to Kharkiv and back by train. I called HappyGoTaxi again to pick me up at the train station and take me to the airport. The driver was right outside the train car door with a sign with my name again, carried my luggage through the train station to the car. It was late at night, and the driver asked when my flight was scheduled for departure. I would have an eight hour wait. He suggested I get a room at the hotel next to the airport (~$25) so I could get sleep and a short walk to the airport. He got me check-in. HappyGoTax gave me a comfort level that can be priceless in that situation. Those guys deserve a big thanks and large tip.
Had a good experience. My driver was accurate and very professional. Would definitely recommend the service to others.
Perfect in all ways!
Cookeville, Tenn. USA
Excellent and prompt service. Plane was early by almost 1 hour but Vlad wad right there in front waiting on me as I came through Customs and Immigration. This company is excellent and the prices are the best and the vehicle was a new SUV which they sent as standard. Driver spoke perfect English.
Very good service. I booked in the morning at 7.30 for an airport pick up in Kiev at 14.10. I received the confirmation by email after 1h with all necessary information. Driver was on time, spoke very good english, car was decent, driving OK, receipt already prepared and ready. Nothing to add, it is excellent. I will make sure some of my colleagues coming to Kiev will know HappyGo Taxi and will use it if in need of a taxi.
We were really pleased with your service, everything from booking the taxis to transport on the day went incredibly smoothly. Vlad was most professional and spoke fluent English, which helped make our visit easier. I would certainly recommend your services to other colleagues. I was also very pleased with the prompt and most professional responses from Alex who made our booking, both in regarding to quotes as well as confirmation of the booked journeys!
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